Cookie statement

This Cookie Statement provides information about the cookies that Zazu B.V. (also referred to as: Zazu or “we” and “us”) uses on the website www.zazuyurts.com (hereinafter: the Website) and for which purpose these cookies are used.

What are cookies?

Cookies are little pieces of (textual) information we send to your browser that are stored on the hard drive or memory of your computer, tablet or mobile phone (from now on: “Device”). The cookies placed on your device cannot cause damage to your saved files.

Which Cookies does Zazu use?

Functional cookies

Zazu uses functional cookies. These cookies are necessary to deliver the services and functionalities that you expect from our Website. Functional cookies store information about your login activity so that your information may be saved the next time you visit our website.

Analytics cookies

Zazu uses analytics services to collect statistics about the use and performance of the Website. The analytics service analyzes this information and sends the results back to Zazu. Using this information, Zazu gains insight into how its users interact with the Website. Zazu can make changes to the Website and its services if necessary. Zazu may provide this information to third parties if legally required.

We have set up our analytics services with your privacy in mind. We have taken the following measures to ensure your privacy and the safety of your data:

1. We have concluded a data processor agreement with the analytics services provider.
2. We have instructed the analytics services provider not to use the data for other purposes.
3. The IP address of the user is partially encrypted..

Social Media Plug-ins

The Website provides the option to access to various social media sites, such as Facebook, Twitter, LinkedIn and Google+. With the help of these social media plugins, you can share and recommend information on the website with others. Third parties (the social media sites) may place cookies on your Device. These may be cookies that aim to optimize your user experience, but you may also place tracking cookies that are used to track your surfing behavior across multiple websites and build up a profile of your surfing behavior.

Tracking cookies

Zazu uses third-party cookies on the Website that can offer you personalized offers based on your surfing habits.

Through the website, a cookie is placed on your device with a unique number. This cookie makes it possible to recognize your device when you visit another website after a visit to our website, which is part of the same ad network. Tracking cookies make it possible for Zazu to show you ads on that other website.

The data collected in this way will only be used by Zazu to enable you to display our advertisements on other websites and will not link to other files.

Deleting cookies

You can always withdraw the consent you have given to Zazu to place cookies by setting your browser so that it does not accept cookies or by removing all cookies already placed in your browser. Use the help function of your browser to see how you can delete the cookies.

Please keep in mind that the removal of cookies may result in certain parts of the Website not working or working properly.

Refusing and removing cookies only affects the computer and browser on which you perform this operation. If you use multiple computers or browsers, you must repeat the operation(s) mentioned above for each computer or browser.

Privacy Statement

It is possible that the information collected using a cookie contains personal data. If that is the case, the Privacy Statement of Zazu also applies to the processing of this personal data. You can find the Privacy Statement on the Website.

Changes or updates

This Cookie Statement is subject to change. We shall communicate any changes to this Cookie Statement via the Website.

Questions

If you have any questions regarding this Cookie Statement, please send an email to info@zazuyurts.com.

Zazu is the besloten vennootschap Zazu B.V., with registered office at (1506 WC) Zaandam, Parkstraat 67, listed at the Traderegister of the Dutch Chamber of Commerce under 84690801.

Zazu is as the controller ultimately responsible with regard to the processing of your personal data.

How does Zazu use your personal data?

Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data Zazu uses for that specific purpose, the legal justification, and the amount of time Zazu keeps this data. For clarity’s sake, we have categorised the purposes.

Services, customer management and financial administration

• Purpose: Financial administration
• Information: Company name, Billing address, Bank details
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purpose

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• Purpose: Order Management
• Information: Home address, Delivery address, Billing address, Email, Phone, Order Number, Complaint content, VAT number, Customer number
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purposeAs long as necessary for this purpose

——–

• Purpose: Handling complaints
• Information: Home address, Delivery address, Billing address, Email, Phone, Order Number, Complaint content, VAT number, Customer number
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purpose

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• Purpose: Invoicing
• Information: Home address, Delivery address, Billing address, Email, Phone, Order Number, Complaint content, VAT number, Customer number
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purpose

——–

• Purpose: Services
• Information: Home address, Delivery address, Billing address, Email, Phone, Order Number, Complaint content, VAT number, Customer number
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purpose

——–

• Purpose: Handling complaints
• Information: Home address, Email, Financial data, Data necessary to provide the service
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purpose

——–

• Purpose: Invoicing
• Information: Home address, Email, Financial data, Data necessary to provide the service
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purpose

——–

• Purpose: CRM
• Information: Name, Email, Location, Phone
• Legal basis: Legitimate interests
• Importance: Commercial interests
• Storage period: As long as necessary for this purpose

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• Purpose: Application
• Information: Name, Email, Location, Phone
• Legal basis: Legitimate interests
• Importance: Commercial interests
• Storage period: As long as necessary for this purpose

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Marketing

• Purpose: Direct marketing
• Information: Name, Home address, Email, Click behaviour, Online behaviour Legitimate interests
• Legal basis: Legitimate interests
• Interest concerned: Commercial interests
• Storage period: As long as necessary for this purpose

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• Purpose: Newsletter
• Information: Name, Home address, Email, Click behaviour, Online behaviour Legitimate interests
• Legal basis: Legitimate interests
• Interest concerned: Commercial interests
• Storage period: As long as necessary for this purpose

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• Purpose: Retargeting
• Information: Name, Home address, Email, Click behaviour, Online behaviour Legitimate interests
• Legal basis: Legitimate interests
• Interest concerned: Commercial interests
• Storage period: As long as necessary for this purpose

——–

• Purpose: Social media marketing
• Information: Name, Home address, Email, Click behaviour, Online behaviour Legitimate interests
• Legal basis: Legitimate interests
• Interest concerned: Commercial interests
• Storage period: As long as necessary for this purpose

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Website

• Purpose: Website analytics
• Information: Online behaviour, Location
• Legal basis: Legitimate interests
• Interest concerned: Commercial interests
• Storage period: As long as necessary for this purpose

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• Purpose: Submitting reviews or messages
• Information: Name, Message content
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purpose

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• Purpose: Chat feature
• Information: Message content
• Legal basis: Necessary for the performance of a contract
• Storage period: As long as necessary for this purpose

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How did we obtain your personal data?

Zazu has obtained your data because you have provided this data to us.

Access You may access your personal information and make any necessary changes in your account. If you would like to see which personal data Zazu has obtained about you, you may exercise your right of access by submitting a request to Zazu.

Making changes If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that Zazu makes these changes for you. You may request that Zazu modifies, corrects, supplements, erases or shields your information.

Restriction of processing of personal data You also have the right, under certain conditions, to ask Zazu to restrict the processing of your personal data.

Right to object If processing of your data takes place on the grounds of ‘legitimate interest’ by Zazu or a third party, you have the right to object to that processing.

Portability of data You have the right to obtain your personal data from Zazu. Zazu will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.

Withdrawing consent When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Zazu no longer being able to provide you with certain services.

Response from Zazu A request can be sent to info@zazuyurts.com. Zazu will comply with your request as soon as possible and in any case no later than one (1) month after Zazu has received such a request. If Zazu rejects your request, we will indicate in our reply why the request was rejected.

Recipients of your personal data Your data may be transmitted to:

• Data processors
• Parties that are involved in the execution or fulfilment of an agreement between you and Zazu

It is possible that Zazu is required to submit your data to a third party, for example to fulfil a legal obligation.

Transfer to third countries or international organisations

It may be necessary, for instance for technical and operational reasons, to transfer your (personal) data to affiliates of Zazu located outside the European Economic Area. Due to the possibility that the regulations in the area of privacy protection do not offer the same protection as within the European Economic Area, Zazu will use the Privacy Shield or the EU Model Clauses to protect your privacy as much as possible. If that is not possible, Zazu will ask your consent to transfer your (personal) data to countries that do not maintain an adequate protection level. You may withdraw your consent at any time.

What are cookies and how does Zazu use them?

Cookies are small pieces of (text) information that are sent to your browser when you visit the website of Zazu and then stored on the hard disk or in the memory of your device. The cookies placed via Zazu’s website cannot damage your device or the files stored on it. With ‘cookies’, we also mean comparable techniques collecting information, such as device fingerprinting.

Can changes be made to this Privacy Statement?

This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.

Questions, remarks, and complaints

If you have any questions regarding this Privacy Statement or the way in which Zazu uses your data, you can send an e-mail to info@zazuyurts.com. If you have a complaint about the way your data is processed, please send an e-mail to info@zazuyurts.com. Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Autoriteit Persoonsgegevens.